Cancelling the subscription turns off automatic renewal of the plan. The paid period isn't interrupted: until it ends, all plan features keep working in the space, and the next payment isn't charged. When the period ends, the space switches to the free Mini plan

What changes on Mini is described in What happens when you cancel your subscription. If you need a different paid plan, you don't have to cancel the subscription — downgrade or upgrade your plan instead

How to cancel your subscription

Only the space owner can cancel the subscription

1. In the left sidebar, click “Space settings” next to the space name. If you have several spaces, open the list of spaces and click the settings icon in the row of the current space

   

2. Select the “Plan management” section

3. Click “Cancel subscription”

   

4. In the “Cancel subscription” window, check the date until which the current terms remain in effect

5. Click “Cancel subscription”. If you change your mind, click “Okay, I'll stay”

   

The “Subscription cancelled” window appears, and you receive an email about the cancellation. After cancellation, the “Plan management” section is hidden

The same “Cancel subscription” window opens from the “Plans” window: in the “Plan management” section, click “Switch to another plan”, then click “Choose” on the Mini card

How to resume your subscription

Until the paid period ends, you can resume the subscription on the same terms:

1. Open “Space settings” → “Payment information”
2. On the “My subscription” tab, click “Resume subscription”
3. In the confirmation window, click “Resume”

The “Subscription successfully resumed” message appears. Payments are charged automatically again, and the “Plan management” section comes back

After the space has switched to Mini, the previous subscription can't be resumed — you need to get the plan again. The “Resume subscription” button in the notification on the flip list page and the “Choose a new plan” button in the “Payment information” section lead to plan selection. How to pay for a plan is described in How to buy or upgrade a plan

Unlinking a card also stops renewal

If you unlink a card in the “Payment information” section, automatic renewal is turned off just as when you cancel the subscription — in all spaces whose plan you paid for. The plan stays active until the end of the paid period. Learn more about unlinking a card in Payment methods: card or invoice

Limitations

• Only the space owner can cancel and resume the subscription
• A subscription paid by invoice isn't renewed automatically, so you don't need to cancel it: the plan stays active until the end of the paid period
• You can also cancel the subscription during the trial — then it won't be renewed after 14 days