A plan is connected to a space, and the terms of a paid subscription are changed by the space owner in the “Plan management” section. Here you can change the subscription period, add or reduce licenses, switch to another plan and cancel the subscription

How to open “Plan management”

1. In the left sidebar, click “Space settings” next to the space name. If you have several spaces, open the list of spaces and click the settings icon in the row of the current space
2. Select the “Plan management” section

Only the space owner sees this section, and only while the subscription renews automatically. It is not available on the Mini plan, after you cancel the subscription or unlink your card, or when the plan is paid by invoice. Who sees which sections of the space settings is described in Space member roles

The section has four items:

• “Change number of licenses” — add licenses or reduce their number. This item is not available on the Individual plan: the plan includes one license
• “Switch to another plan” — choose a different plan
• “Change subscription period” — choose a different billing period
• “Cancel subscription” — turn off auto-renewal. The plan stays active until the end of the paid period

If a change is scheduled for the next period, the item’s card shows “Changes scheduled from …” with the start date of the new period

How to change the subscription period

1. In “Plan management”, select “Change subscription period”
2. In the “Change subscription period” window, open the “Change period” list and choose “1 month”, “6 months” or “1 year”. If a period has a discount, it is shown next to it. You cannot choose the current period
3. Check the “Total price” and “Next validity period” and click “Change”

The new period starts after the current one ends: on that day, the amount for the new period is charged to your saved card. How the period affects the price is described in How the subscription price is calculated

How to add licenses

One license is one member of the space. You can add licenses at any time during the subscription

1. In “Plan management”, select “Change number of licenses”
2. In the “Change number of licenses” window, open the “Add” tab
3. In the “Add licenses” row, set how many licenses to add: type a number or click + and −
4. Check the “Total price” and click “Pay”
5. Pay for the licenses by card on the bank page that opens

The licenses are added right after payment — you will see a message about it and the “Invite to space” button. You pay only for the rest of the current period now, and from the next period the new licenses are included in the regular payment. The formula is described in How subscription payments are charged

When all licenses are in use, you can open the same window from the “Space members” section: under the “… of … licenses used” counter, click “Add licenses”

How to reduce the number of licenses

1. In “Plan management”, select “Change number of licenses”
2. Open the “Reduce” tab
3. In the “Reduce licenses” row, set the new number of licenses
4. Click “Change”

The number of licenses changes in the next period: until then, all paid licenses remain active, and the next payment is for the new number

You cannot have fewer licenses than members in the space. If the numbers are already equal, you cannot reduce the licenses — first remove the extra members from the space as described in Space member roles

How to switch to another plan

“Switch to another plan” opens the plans window. The selected plan takes effect after the current period ends, and its payment is charged to your saved card. Step-by-step instructions and limits are in How to buy or upgrade a plan and How to downgrade your plan

How to cancel the subscription

“Cancel subscription” turns off auto-renewal: the plan stays active until the end of the paid period, and then the space switches to Mini. How to cancel it is described in How to cancel your subscription, and what changes in the space is described in What happens when you cancel your subscription

Limitations

• Only the space owner has access to “Plan management”, and only in the web version of flip — the mobile app does not have this section
• Only added licenses take effect right away. Reducing licenses and changing the period or plan take effect from the next period
• New terms are paid from the saved card. If auto-renewal is turned off, the subscription is not renewed and the space switches to Mini
• The Individual plan has one license, and you cannot change the number. On the Business plan, you can have up to 100 licenses