The list of all payments of a space is kept in the “Payment information” section, while receipts, invoices and closing documents are sent by email. Only the space owner sees the “Payment information” section

Where to see the payment history

1. In the left sidebar, click “Space settings” next to the space name. If you have several spaces, open the list of spaces and click the settings icon in the row of the current space
2. Select the “Payment information” section and open the “Transaction history” tab

For each payment, the list shows:

• “Date”
• “Payment method” — “Card” or “Invoice”
• “Details” — the last digits of the card number
• “Amount”
• “Plan”
• “Period” — the term the payment covers
• “Status” — “Paid”, “Awaiting payment” or “Declined”

To sort the list, click a column header. The “Filter” button filters payments by payment method, plan and payment status, and “Reset filter” brings back the full list

The “Payment information” section is available on paid plans. On the Mini plan, it appears only if the space has had a successful payment before

How to get a receipt when paying by card

Card payments are made on the bank page. To get a payment receipt, check the “Нужна квитанция” (I need a receipt) box on that page before paying and enter your email address

For the fiscal receipt, flip passes the email of your flip account to the bank, so check that mailbox too. Receipts are not stored in the app: if you have not received one, email support at support@flip-chart.ru

Where to find an invoice

An invoice is generated when you pay by invoice, in the “Generating invoice” window: after you click “Generate”, the PDF file is downloaded, and a copy is sent to the email of your flip account in an email titled “Счет на оплату” (Invoice for payment). An invoice is valid for 7 days. Step-by-step instructions are in Payment methods: card or invoice

You cannot download an invoice again in the app — it stays in the “Счет на оплату” email

Closing documents

When you pay by invoice, closing accounting documents are provided at the end of the paid period or on request. To request them, email support at support@flip-chart.ru. The app has no separate section for documents

Limitations

• Only the space owner sees the “Payment information” section with the “Transaction history” tab
• Receipts, invoices and closing documents are not stored in the app — only in your email